Delivery & Returns
DELIVERY
All products are made to order. Once orders are fulfilled delivery is 5 to 15 working days.
Orders are delivered by courier companies - the delivery time depends on the carrier, the type of shipment and the recipient's address. It usually takes up to 5 business days (for domestic shipments).
In the case of foreign shipments, the time and cost of transport are priced individually.
If you have questions regarding your order, please call us on 087 7905486 or email cushywall@gmail.com
RETURNS/COMPLAINTS
In order to make a complaint or request product return, please email cushywall@gmail.com. And include the following information:
- Order Number
- Name & Address
- Phone Number
- Name of product
- Description of Complaint/ Reason for return
Returns
1. At Cushywall we have a 14-day return period for the product. In order to withdraw from the contract and return the product purchased, please get in touch with in the 14-day return period
Include all received accessories and a receipt or invoice with the package with the statement and the returned goods,. The right of return does not apply to non-prefabricated goods, i.e. goods manufactured according to the customer's specification or serving to satisfy individual needs.